Contact

Email is the fastest way.

Send your request to kontakt@webentwicklungthomsen.de. Briefly describe the issue and attach a screenshot if possible.

Subject

Elite Dart Counter Support

Helpful details

Device, operating system, app version and a short error description.

Typical requests

Restore Pro unlock

If you changed devices or reinstalled the app, send a short description and tell us which store you used.

Feature requests or feedback

New ideas for statistics, improvements to the scoring flow or UI feedback are explicitly welcome.

Privacy questions

If you want to know how match data, profiles or support data are processed, you will find the details in the privacy policy.

App Store proof

If there is a follow-up question about the unlock, an order confirmation or screenshot of the purchase status helps.

FAQ

How do I reach support?

The fastest way is email at kontakt@webentwicklungthomsen.de with the subject 'Elite Dart Counter Support'.

What should I include in a support request?

Helpful details are device, operating system, app version, a short problem description and, if possible, a screenshot.

How does the Pro unlock work?

The app is designed around a one-time unlock. There is no recurring subscription model.

Where are player profiles and match data stored?

Based on the current feature set, profiles, match data and statistics are generally processed locally on your device when you use these functions.

Contact Form

Send a support message.

If you prefer writing directly through the form, you can send your Elite Dart Counter request here and I will reply by email.

Usually answered within 24 to 48 hours.