Reminders, planner or widgets
If local reminders do not fire, a planner entry looks wrong or the widget is not showing fresh data, a short description of the expected behaviour helps a lot.
Contact
Email is the fastest way.
Send your request to kontakt@webentwicklungthomsen.de. Briefly describe the issue and attach a screenshot or screen recording if possible.
Subject
KA:OS Support
Helpful details
Device, iOS version, app version, where it happens and what you already tried.
Typical requests
Circles, invite links and challenges
For friend invites, buddy links, challenge proof or circle status, tell us whether you are working locally or with cloud sync enabled.
Magic-link login or sync
If magic links do not arrive or shared challenges are not syncing, the email address used and a short description of the flow are helpful.
Privacy or integrations
Questions about Health, contacts, speech input or app data handling can be answered directly or linked to the relevant section in the privacy policy.
FAQ
How do I reach support?
The fastest way is by email at kontakt@webentwicklungthomsen.de with the subject 'KA:OS Support'.
What should I include in a support request?
Helpful details are device, iOS version, app version, a short issue description and, if possible, a screenshot or screen recording.
How do circles and shared challenges work?
Circles are the private friend layer inside KA:OS. Depending on setup, buddy links, shared challenges and proof states can sync through an optional cloud backend.
Which data stays local on the device?
Habits, planner entries, moods, journal notes and many personal routine details can be processed locally on your iPhone. See the privacy policy for details.
Send a support message.
If you prefer writing through the form, send your KA:OS request here and I will reply by email.